Privacy Policy

Your privacy and data security are our top priorities. Learn how we protect your information.

Our Privacy Commitment

Brainy & Footsy is committed to protecting your personal information and maintaining your trust. We have implemented comprehensive security measures to safeguard all data you share with us.

This privacy policy explains our practices regarding data collection, storage, and protection. By using our platform, you agree to these practices.

We Never Share or Sell Your Data

We do not share, sell, or disclose your personal information to any external company or third party.

Your personal data is used exclusively to:

  • Facilitate bookings and reservations
  • Process payments through secure external providers
  • Communicate with you about your account and bookings
  • Improve and maintain our platform
  • Comply with legal obligations

We will never sell your email address, payment information, booking history, or any other personal data to third parties, data brokers, or marketing companies.

User-Funded, Ad-Free, Sponsor-Free

Brainy & Footsy is funded solely by our users. We do not:

  • Display advertisements on our platform
  • Accept sponsorships or partnerships that would compromise your privacy
  • Sell access to your data to advertisers or data brokers
  • Track your behavior for marketing purposes
  • Share information with external sponsors or partners

Our revenue comes entirely from host subscription fees. This sustainable model ensures that your privacy interests are always aligned with our business interests.

Secure Payment Processing

We never store complete credit card information on our servers. All payment processing is handled by industry-leading, PCI-DSS compliant external payment processors.

When you provide payment information:

  • Your credit card data is encrypted using industry-standard SSL/TLS protocols
  • Payment processing is handled exclusively by secure third-party providers
  • These providers maintain Information Security Guarantees and PCI DSS compliance
  • We only receive encrypted payment confirmations, never raw card data
  • Your payment information is never accessible to our team

Security Standard: Our payment processors meet and exceed PCI Data Security Standards (PCI DSS), ensuring your financial information is protected with military-grade encryption.

Data Protection Measures

We employ multiple layers of security to protect your data:

Encryption

All data in transit and at rest is encrypted using industry-standard protocols.

Access Controls

Only authorized personnel can access personal data, and only as needed for legitimate purposes.

Regular Audits

We regularly review and update our security practices to address emerging threats.

Data Retention

We retain data only as long as necessary for the purposes outlined in this policy.

Your Privacy Rights

You have the right to:

  • Access your personal data at any time
  • Request correction or deletion of inaccurate data
  • Opt-out of non-essential communications
  • Request a copy of all data we hold about you
  • Delete your account and associated data

To exercise any of these rights, please contact our support team through your account settings.

What Information We Collect

We collect information necessary to provide our services:

  • Account Information: Name, email address, phone number, and profile details
  • Payment Information: Processed securely through external payment providers
  • Booking Information: Dates, locations, and reservation details
  • Communication Data: Messages and inquiries you send through the platform
  • Usage Data: How you interact with our platform (for service improvement only)

We do not collect location data, browsing history, or any information beyond what is necessary to provide our camping reservation services.

Updates to This Policy

We may update this privacy policy from time to time. Significant changes will be communicated to you via email. Your continued use of our platform indicates acceptance of any changes.

Last updated: March 2026

Questions About Privacy?

If you have any questions about our privacy practices or this policy, please don't hesitate to reach out to our support team.

You can contact us through the support feature in your account or visit our Safety & Support page for additional information.